Privacy

PRIVACY POLICY – Vectogravic Design

Vectogravic Design respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our digital products (via Easy Digital Downloads).

Please read this policy carefully. By using our website, you consent to the practices described below.

1. What personal information do we collect?

When you visit, register, or make a purchase on our website, we may collect the following information:

  • Name (if provided)
  • Email address
  • Billing address
  • Payment information (processed through a secure third‑party payment gateway – we do not store full credit card details on our servers)
  • IP address and browser metadata (for security and analytics)

We do not intentionally collect any sensitive personal data beyond what is necessary to complete your transaction and deliver your digital product.

2. When do we collect information?

We collect information from you when you:

  • Register an account on our site
  • Place an order for a free or paid digital product
  • Subscribe to our newsletter (if offered)
  • Contact us via email or our contact form
  • Interact with our website (e.g., cookies, analytics)

3. How do we use your information?

We may use the information we collect from you to:

  • Process your transactions quickly and securely (via Easy Digital Downloads)
  • Deliver your purchased digital product (e.g., download links)
  • Send you order confirmations, invoices, and product update notifications
  • Respond to your customer service requests
  • Prevent fraudulent transactions and monitor for security threats
  • Improve our website and product offerings
  • Send you marketing communications only if you have opted in

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

4. How do we protect your information?

We take data security seriously. Our security measures include:

  • SSL encryption (Secure Socket Layer) for all data transmitted between your browser and our website
  • Regular malware scanning
  • Limited access – only authorized personnel (e.g., site administrators) can access your personal data, and they are required to keep it confidential
  • Payment gateway security – all credit card transactions are handled by an external PCI‑compliant payment gateway. We do not store full credit card numbers or CVV codes on our servers

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. You use our website at your own risk.

5. Do we use cookies?

Yes – we may use essential cookies to:

  • Remember items in your cart (Easy Digital Downloads functionality)
  • Keep you logged in (if you have an account)
  • Understand site usage and improve performance (e.g., Google Analytics or similar, if used)

We do not use cookies for cross‑site tracking or advertising retargeting unless you have given explicit consent.

You can disable cookies through your browser settings. However, disabling cookies may affect certain features of our website, such as the ability to complete a purchase or remain logged in.

6. Third-party disclosure & links

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except:

  • To comply with the law or legal process
  • To protect our rights or the safety of our users
  • To trusted third‑party service providers who assist us in operating our website (e.g., payment gateway, email service), provided they agree to keep your information confidential

Our website does not include third‑party products or services for sale, but we may link to external resources (e.g., stock asset credits). Those sites have their own privacy policies, and we are not responsible for their content or practices.

7. Children’s privacy (COPPA)

Vectogravic Design does not knowingly collect personal information from children under the age of 13. Our products and services are directed toward adults (designers, creators, business owners). If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

8. Data breach notification (Fair Information Practices)

In the event of a data breach that affects your personal information, we will:

  • Notify you via email within 7 business days
  • Report the breach to relevant authorities as required by law

We adhere to the Individual Redress Principle, meaning you have the right to pursue enforceable rights against us if we fail to comply with applicable privacy laws. If you believe your privacy rights have been violated, please contact us first – we will work to resolve the issue.

9. CAN-SPAM Act compliance

We collect your email address to:

  • Process your orders and send order‑related updates
  • Respond to your inquiries
  • Send you product updates or important service announcements
  • Send you marketing emails only if you have opted in

In accordance with the CAN-SPAM Act, we agree to:

  • Use truthful subject lines and reply‑to email addresses
  • Identify our messages as advertisements when required
  • Include our physical or business address in every marketing email
  • Honor opt‑out/unsubscribe requests within 10 business days
  • Provide a clear unsubscribe link at the bottom of every marketing email

You may unsubscribe from marketing emails at any time by clicking the link in the email. Transactional emails (order confirmations, receipts, product updates) cannot be unsubscribed from as they are necessary for your purchase.

10. Your rights (depending on your location)

Depending on where you live (e.g., EU under GDPR, California under CCPA), you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of the sale of your data (we do not sell data)
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at the email below.

11. Contact information

If you have any questions about this Privacy Policy, or if you need to report a privacy concern, please contact us at:

emailme@vectogravic.com

By using the Vectogravic Design website, you acknowledge that you have read and understood this Privacy Policy.